FAQ

Order cancellation

You can cancel an order no later than 10 minutes from the moment the order is confirmed.

Return Policy

Return of goods is possible in the following cases:

• goods of inadequate quality;
• inconsistency of the delivered goods with the ordered.

Return procedure

To return the goods, you need contact the administrator by phone +84 908 148 200

Refund Policy

Refunds are made on the day of the request if paid in cash or within 3 working days if paid online.

Payment Information

• Cash to the courier. Payment upon receipt of the order in Phan Thiet is possible upon delivery by our couriers.

• Online payment on the site through the system Ngan Luong. Fast and secure payment by bank cards Visa, MasterCard and personal accounts of banks, no commission is charged.

Delivery

Free delivery in Phan Thiet (up to 5 km). Further, the cost of delivery is 30,000 VND (up to 15 km.)